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Terms of service

1. Introduction Welcome customers to our website. Please check back regularly to update our changes.

2. Instructions for using the website When accessing our website, customers must ensure they are 18 years old, or access under the supervision of a parent or legal guardian. Customers ensure to have full civil acts to carry out goods purchase and sale transactions according to current regulations of Vietnamese law. During the registration process, you agree to receive promotional emails from the website. If you do not want to continue receiving emails, you can refuse by clicking on the link at the bottom of every promotional email.2. Instructions for using the website

3. Information about general trading conditions a) We provide services within the territory of Vietnam, in all provinces and cities b) Please read the return policy and method in the return policy section of the website c) The product will be warranted if it is a supplier error d) The seller’s duty is to send full information about the products and services to the customer in the transaction, and the buyer’s duty is to pay in full in the transaction.

4. Safe and convenient payment Buyers can refer to the following payment methods and choose to apply the appropriate method: Method 1: Direct payment (buyer receives goods at the seller’s address) Method 2: Pay later (COD – delivery and collection) Method 3: Transfer money then shop delivers

5. Information about shipping and delivery a) The store will connect with transportation service providers (grab, ahamove, huntship) to send goods to customers b) Delivery time depends on the shipping service provider, usually 1 day within the city, and 2.3 days for orders going to the province. c) Stores receive delivery throughout Vietnam

6. Consumer protection policy Please see the Privacy Policy page for the website’s consumer protection information

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